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Our Premium IT Support Plan provides 60 pre-purchased hours of consulting services over a twelve-month period (limit of 15 hours per month). Requests can be requested via email, web interface, and toll free telephone (Mon - Fri 9 AM - 5 PM CST). This plan offers a 8-hr maximum response time.
In the event that you require more than 15 hours within a one-month period, additional hours may be purchased at the rate of $100 per hour billed in quarter hour increments.
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