Our Premium IT Support Plan provides 60 pre-purchased hours of consulting services over a twelve-month period (limit of 15 hours per month). Requests can be requested via email, web interface, and toll free telephone (Mon - Fri 9 AM - 5 PM CST). This plan offers a 8-hr maximum response time.

In the event that you require more than 15 hours within a one-month period, additional hours may be purchased at the rate of $100 per hour billed in quarter hour increments.

Our Enhanced Support Plan provides 12 pre-purchased hours of expert consulting services over a six-month period. Requests can be requested via email, web interface, and toll free telephone (Mon - Fri 9 AM - 5 PM CST). This plan offers a 12-hr maximum response time.

In the event that you require more than 12 hours within a three-month period, additional hours may be purchased at the rate of $100 per hour billed in quarter hour increments.

Our Basic Support Plan provides 5 pre-purchased hours of support over a 1-month period. Requests can be requested via email, web interface, and toll free telephone (Mon - Fri 9 AM - 5 PM CST). This plan offers a 24-hr maximum response time.

In the event that you require more than 5 hours within a one-month period, additional hours may be purchased at the rate of $100 per hour billed in quarter hour increments.